It’s Valentine’s Day so most people’s brains are preoccupied with hearts and flowers for their significant others, but it’s also a great day to recommit to showing the proper love and affection to your clients. You all want your customers to love YOU, but how can you expect your customers to show you love if [...]
Too many people send out armadas of canoe emails instead of sending emails the provide value to the recipient. Don’t know what a canoe email is? Canoe emails ASK for things prior to giving anything. I think you know the type. You may even be guilty of sending out a few of these yourself! Canoe… [...]
Very recently I witnessed a large company make a conscious decision to chase revenue instead of relevance. This company had proven year after year that they could generated ever increasing amounts of money by delivering (and charging for) the results that come from executing unique ideas that led their clients to prosper. They had a record-breaking year [...]
NOTE: Just a few hours after I posted this entry and promoted it with a tweet, I received a stellar response from Cassie, a member of the DSC customer service team. You could tell she’d actually read the entire post and looked past my bits of whining and totally “got” what I was trying to [...]
People know I’m a huge fan of Gitomer’s coolest sales toy ever — Ace of Sales. I liked it so much that I wrote an ebook sharing 52 ways to use Ace of Sales more creatively to brand yourself with clients, stand out from the competition, and to increase sales. I liked it so much [...]
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