I’m working on a project right now where I have to rely on approval from a government agency before the project can proceed. It’s one of those scenarios where everyone else in an industry can agree on a standard, other people working in that industry have been approved using the common sense standard, but the […]
Today’s article was spark by a group conversation in Jeff Bajorek‘s new membership group Rethink The Way You Sell. Members were talking about how checking your mobile phone can a disruption and a sign of disrespect when you’re meeting with clients, which is absolutely true most of the time… BUT… I had a different point […]
Getting customer feedback is vital to the continuous improvement of your products, sales, and service. Both comments and complaints can be incredibly helpful if specific enough to understand what you’re doing right and what you’re doing wrong in the eyes of that customer. One of the website I manage serves B2B customers in the retail […]
Some times you might want to some make creative waves, other times you might want to ride the waves. Making waves is a lot harder than spotting a sweet wave and riding it instead. Making waves relies on you starting with ripples and kicking up enough turbulence to create a tsunami. Most people will be […]
I was listening to a recent podcast where the host shared a listener’s comment about how he felt that he could no longer be as discerning about the projects he took on because of the current economic situation. He specifically mentioned that he was torn between refusing some projects based on his personal principles and […]
Ever had a salesperson cold-call you on the phone and launch into some long-winded speech about you-don’t-know-what and you-don’t-care-what? You’re trying to be professional and let them get to the point of why they called you in the first place but they just never seem to get to it. It’s like a plane going down […]
There will be times in your professional career and personal relationships where it is time to turn the page. Time to grow and move on to another phase in your personal development. Yes, it might be time to turn the page — but you don’t burn the page or tear it out of the book […]