Some organizations seem to forget the value potential of a ringing phone. Especially on the days it’s ringing off the hook. The more a phone rings from caller after caller with little or no breaks between those calls, the more of an intrusion some companies (or at least some of their employees) perceive a ringing […]
Even though you can start new projects and develop new habits any time during the year, January has sort of become the de facto National Holiday for New Beginnings. It’s as if during all 365 days of the previous year you were using an Etch A Sketch to record every single thing you did and […]
Do you know why you made certain choices today? You made decisions all day long… From the coffee or juice you had this morning, to the route you took to work, to what you ate for lunch, to whether or not you stopped at the gym on your way home, to what you watched (or […]
Identifying a problem within a system or process can be a valuable observation. It can lead to increased productivity, increased company profits, and happier more loyal customers. Notice that I said it can lead to those positive outcomes — there is no guarantee that it will. Once a problem has been identified, there is a […]
A few years ago I began choosing a set of three words to help me focus on my personal growth and goals for the coming year. It’s a concept I first heard about from my friend (and sales guru extraordinaire) Anthony Iannarino who has been doing this since 2013, who in turn heard about via […]
I challenged myself to create a daily piece of content. Back in 2014 I chose to commit to producing and publishing “something” every single day — no matter what. To skew things in my favor, I chose the smallest canvas I could think of, figuring it would take me less time to fill it up […]
“If you can make them laugh, you can make them buy” says one of my earliest mentors in sales, Jeffrey Gitomer. But, did you know that if you can make them laugh, you can also get them to give you a discount when you’re the buyer? One of my content marketing clients recently received a […]