Note: This is a full-on rant about sales that I just published over at my other blog, www.YouSuckAtSales.com — but I felt there were enough ideas on how to remedy their “sales fails” that it qualified to be shared on the Idea Guy site. I just received a cold-call from a mobile marketing company trying […]
NOTE: Just a few hours after I posted this entry and promoted it with a tweet, I received a stellar response from Cassie, a member of the DSC customer service team. You could tell she’d actually read the entire post and looked past my bits of whining and totally “got” what I was trying to […]
I used to let bad service experiences ruin my mood, piss me off, destroy my day, and dig into my very soul. Now I just say “Thank You.” You’d think I would have learned from my original experience with Purex that ranting and raving isn’t the way to get a better response from a company […]
In any meeting you can play one of these roles: Pirate The Pirate in the room questions the status quo and provides ideas on doing things differently. The Pirate has a loud and bold voice that unflinchingly challenges authority, and every time he opens his mouth you can count on at least one-third of the […]
Everyday more businesses and individuals jump into the deep end of the social media pool. Internal or external pressures dictate that you simply MUST have a Twitter account or a Facebook page or a LinkedIn profile or a Foursquare offer or even a Groupon discount. The problem is, you are correct about the need for […]
Sales can be a personally rewarding and profitable career… when you’re doing it right. But when you’re doing it wrong it can be frustrating, aggravating, demotivating, and demoralizing — to your customers and prospects and co-workers and employer (and you won’t like it much either). Here is a list of some common things salespeople get […]
This post is in response to my friend Brian’s blog entry on the new tv series Walking Dead. For best results, read Brian’s post first and then return for my two cents worth… Brian, I’m with you 100% on this. It’s a show with great potential, but getting off to a slow start. I think […]