“That’s not my job.” I’ve heard this phrase uttered way too much in the workplace during my career. The sentence is usually being shot off like a gun intended to blast anyone else in the vicinity of the person’s ire. People tend to have a narrow view of what their job duties entail, and they […]
Ever ask a simple Yes or No question and get an overly complicated response that you didn’t know what to do with because it never got around to providing the Yes or No answer? Have you ever replied a simple Yes or No question with an overly complicated response that left the person who asked […]
The new year is nearly upon us and I call upon you to take up the challenge to shake things up like snow globe in the twelve months to follow. It’s only fair, right? This past year has shaken-up (or just plain shaken) many of the things we took for granted — being able to […]
If you’re a bowler, you’ve probably had several frames where you bowled strikes, but it is a rarity to get a strike in every single frame and bowl a perfect 300 game. The same goes for your work life — it is a rare thing to produce multiple projects in a row without making a […]
For everyone of us who hates Brussels Sprouts there are a dozen people who can’t get enough of them. For every person out there who hates pineapple on pizza there is someone like me who wants a second slice. It’s the same in business — all the stuff you hate to do is someone else’s […]
The famous fast-food McBurger has at least two of things that sets it apart from all the other burgers on all the other menus. First, there is the song (how many other sandwiches have a song??) which basically tells you everything that comes on the burger and the order in which it is assembled. And […]
Competing is one thing, copying is quite definitely another. Too many businesses show a distinct lack of creativity when responding to a change in the marketplace. Instead of launching something in their own voice, they parrot back to the market the exact same words for the exact same services that everyone else out there already […]