Not every answer to a question needs to be an off-the-cuff quick quip of an answer. When you need time to formulate a cool-headed and considered response — simply pause. Inserting a few seconds of silence prior to answering a question actually causes the listener to perk up their ears and tune into what you’re […]
You can set your intentions, you can write out your goals, and you can envision the sort of results you’d like to achieve — but you can’t always control the outcome itself. You rarely have 100% control over any outcome in your life. You might have a manager who has final say on your projects, […]
Volunteer to work on the weird projects. Jump at the chance to take lead on a boring project. Step up and say you’ll pull together some research or be the main presenter at an executive meeting to deliver a report. Raise your hand and raise your profile and your perceived value within your company and […]
Empty toilet paper roll, empty printer paper tray, Empty Keurig® coffee brewer water reservoir. A candy wrapper on the floor, a full kitchen trash bag that needs replaced, a dirty spoon in the sink. When you see something that needs addressed (large or small) do you address it or avoid it? I believe that the […]
Some writers and speakers (and assorted “gurus”) say that you have to have a 100% positive attitude 100% of the time, and I can tell you that an assertion like that is 100% baloney. No one can be 100% positive (or 100% anything) 100% of the time. I think the goal (at least mine) is […]
Ever had a customer service person quote you their “company policy” when you were trying to get the company to help you with a problem? Do you think those policies were originally put in place to specifically prevent the company from helping their customers? Sometimes it feels that way, doesn’t it? What is your personal […]
It doesn’t matter how much you tell someone what you’re going to do or how much you argue with another person about how your theories about a project concept is worth a million bucks. It’s your actions and the results you get that will prove your point. In a boxing match it’s not the fighter […]